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Association of Protecting Exotic Species CIC
Association of Protecting Exotic Species CIC
Shelter & Rescue, Pet Shop, Pet Care Clinic & more.
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Privacy Policy

Effective Date: October 11, 2023

1. Introduction

Association of Protecting Exotic Species CIC ("APES CIC", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including but not limited to www.apes.org.uk, www.apesshelter.org.uk, www.apespetcare.org.uk, www.apesshop.co.uk, and www.myapes.me.uk (collectively, the “Websites”).

Please read this Privacy Policy carefully. By accessing or using our Websites, you acknowledge that you understand and agree to the practices described herein.

2. Information We Collect

We may collect both personally identifiable information ("Personal Information") and non-personally identifiable data ("Non-Personal Information") when you interact with our Websites.

a. Personal Information

Examples of Personal Information we may collect include:

  • Name, email address, postal address, and phone number
  • Payment card details and billing information (via our secure payment partner, Stripe)
  • Account login credentials, if you register for an account

b. Non-Personal Information

Examples of Non-Personal Information include:

  • Browser type and version, operating system, and device information
  • IP address and other diagnostic data
  • Usage data on how you interact with our Websites

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Provide, operate, and maintain our Websites
  • Process transactions and manage payments (in partnership with Stripe)
  • Improve, personalize, and expand our Services
  • Communicate with you regarding updates, offers, or other information related to our Services
  • Understand and analyze how you use our Websites
  • Prevent fraud and ensure the security of our systems

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Websites and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse cookies, though some parts of our Websites may not function properly as a result.

5. Disclosure of Your Information

We may share your Personal Information in the following circumstances:

  • Service Providers: We may share information with vendors and service providers who help us operate our Websites or administer activities on our behalf, such as payment processing with our partner Stripe.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Third-Party Services

We partner with third-party services, such as Stripe, to process payments securely. These third parties have their own privacy policies that govern their use of your Personal Information. We encourage you to review the privacy policies of these third-party providers.

7. Data Security

The security of your Personal Information is important to us. We utilize standard security measures to protect your data during transmission and once it is received. However, no method of electronic transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Retention of Your Information

We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your Personal Information. If you would like to exercise these rights, please contact us using the information provided in Section 12 below.

10. International Data Transfers

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting to the Websites, with an updated effective date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

  • Address: Cross House, Unit 7, Sutton Road, St Helens, WA9 3YH
  • Email:legal@apes.org.uk
  • Phone: 0300 302 0998

       By using our Websites, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.